Delivering a Unique Approach to Become Your Strategic Partner
At Enovate Medical, we don’t want to just sell you a workstation, we want to be your strategic partner. We believe in long-term partnerships that support improved patient outcomes and drive impactful change. We want your clinicians to stay engaged with your patients by making sure our products and services meet and evolve with your workflow needs.
Enhancing Productivity for All Stakeholders as a Strategic Partner
At every level, we do our best to engage with stakeholders:
Nurses: Enovate’s mobile power solutions allow nurses to capture patient data uninterrupted throughout their shift. Enovate’s intelligent workstations enhance patient engagement, reduce user fatigue, travel effortlessly, and improve the clinical workflow.
IT Staff: Enovate’s seamless approach to service and support maximizes the efficiency and resources of the IT staff while maintaining 100 percent availability of the EHR fleet. Our cloud-based solutions allow IT staff to troubleshoot problems remotely, while also monitoring utilization, real-time location, and battery health to maximize performance.
Management: Enovate helps management cut waste and drive down overall costs. We perform onsite technology audits to ensure that hospitals have the right mix of workstations for their staffing levels and clinical needs. Our cloud-based software produces the hard data needed to optimize workstation purchasing and placement to reduce the total cost of ownership and extend the life of the capital investment.
Enovate Medical’s Approach to Enhance Clinical Productivity and Simplify IT Support
Enovate has crafted a custom approach for working with clients to ensure collaboration, engagement, and success. Each foundational step of the process helps Enovate build strong, impactful engagements with clients. Through this multi-tiered approach and a commitment to exceeding client expectations, our team becomes a strategic partner, not just a vendor.
Step One: ANALYZE
Enovate Medical performs a comprehensive department specific workflow analysis of your hospital, uncovering your workstation needs and helping you make an informed purchase decision. During this time, our team spends a lot of time listening. It’s our goal to drive informed decision making, helping you get access to the solution that fits your needs, not what we assume to be your needs.
Step Two: DESIGN
The output of the evaluation includes recommended products by area, along with available technology to maintain and monitor your workstations and available services to manage your entire system. We like to take a collaborative approach to designing solutions. Our team members are well versed in the art of crafting custom workstation and service configurations to easily meet your needs.
Step Three: IMPLEMENT
The Enovate Medical team will create a roll-out plan that will include all logistical details needed to integrate the recommended workstations into your hospital. This part of the approach is crucial as we work together to reduce downtime, manage expectations, ease the burden on your IT staff, and get your equipment up and running as quickly as possible.
[Relevant Reading: 6 Simple Things to Consider When Installing Wall Mounted Workstations]
Step Four: MANAGE
Once you become an Enovate Medical customer, you will have an assigned Enovate account manager available to resolve issues or coordinate tech services, customer service, or field service as needed. Your account manager is your best resource for realizing the greatest value from your investment. If you have questions or concerns, please do not hesitate to reach out to them as soon as possible. As one of our valued clients, we want to ensure you feel heard and supported.
Step Five: MONITOR
We’ll be there to support you as needs change. Our unique technologies allow us to provide service and support like no other. Some of Enovate’s most unique innovations available to our clients include:
- Rhythm Asset Management software – remotely monitor and manage fleets of mobile workstations with real-time visibility
- Uptime program – 100% service availability with ready replacement workstations
- MobiusPower – high-efficiency, cordless mobile workstation power system stays up-and-running 24/7
Step Six: ASSESS
As hospitals grow, workflows change. Enovate Medical is the partner that can help you continually assess your needs so you can make informed decisions and optimize the return on your EHR strategy.
Your IT department shouldn’t be saddled with the burden of mechanical and electrical repairs that are outside their skillset. Your facilities personnel aren’t prepared for workstation maintenance either.
Enovate’s FleetPro™ fills this gap. Our factory-trained professionals keep your mission-critical EHR equipment in top shape, help you cut waste from your technology budget, maintain availability of Ready Replacements and parts, troubleshoot problems remotely, and extend the life of your capital investment.
A selection of FleetPro offerings include:
- Quarterly Optimization Review – designed to help you cut waste from your operation and drive down overall costs, uncover and correct utilization issues that can improve clinical efficiency through process changes, education, and collaboration.
- Routine Maintenance Plans – Extend the life of your capital investment with regular maintenance from Enovate’s team of factory-trained technicians. Increase workstation reliability and maximize the user experience when your equipment is in top working condition.
- Technical Support – Rely on Enovate’s technical support team for your technical service needs.
- OEM Part Replacements – Minimize downtime when you have the parts you need on hand.
Our goal, in every engagement, is to make your goals our goals and help you achieve stronger clinical productivity and become a true strategic partner. If you’re ready for a collaboration, we would love to connect. Contact us today.